Careers

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The duties and responsibilities include the following, though other duties may be assigned.

Recruiting

• Oversees the candidate selection process by screening candidates, assigning candidate assessments, and scheduling interviews while advising hiring managers on candidate selection
• Conducts new hire orientation and oversees the onboarding process
• Conducts and analyzes both entrance and exit interviews

Employee Engagement

• Promotes the culture of the organization and establishes programs to support and advance employee engagement
• Oversees all-staff and DRC University meetings by planning and organizing learning opportunities and speakers in alignment with organizational needs for training and development
• Advisor to the DRC Employee Committee

Employee Relations

• Handles employee relations issues through conflict resolution and performance improvement plans
• Actively involved in investigating and resolving employee grievances and providing advice regarding employee coaching, discipline, and counseling
• Conducts employee terminations

HR Strategy

• Strategizes with Senior Team on employee retention and engagement through organizational goals
• Researches compensation, benefits, and general human resources trends and makes recommendations to management based on findings
• Works to enhance the performance management process and ensures completion of quarterly check-in documentation

Compliance

• Handles unemployment and worker’s compensation claims
• Works with consulting or legal teams to update the employee handbook and related policies
• Maintains employee files and updates job descriptions in an efficient and effective manner in compliance with federal and state requirements

Education/Experience:

Bachelor’s degree in human resources or a related field with eight to ten years of relevant experience. HR professional certification credential preferred.

Qualifications:

To perform this job successfully, an individual must demonstrate each competency. Below are the knowledge, skills, and judgment required:

• Conduct Standards: Speaks honestly, clearly, and tactfully with DRC members and staff. When necessary, keeps information confidential, consistently respects all DRC policies, and always displays a professional demeanor as a representative of the DRC.
• Effective Communications: Communicates verbal and written ideas effectively, listens actively to others, expresses the desired outcome with clarity, and keeps all appropriate parties informed on projects, issues, and events.
• Initiative: Shows decisiveness and the ability to set priorities, formulate goals, and establish a clear course of action. Demonstrates strength in planning, welcomes the opportunity to lead and successfully delivers, and takes responsibility for the outcome of the work. A confident self-starter who is disciplined, always seeks out new opportunities, exhibits strong follow-through, and crafts innovative problem-solving solutions for the DRC. Volunteers input, suggestions, and professional guidance as appropriate. Handles frustration with maturity and utilizes constructive feedback for both personal and professional growth.
• Language Ability: Demonstrates a high level of comprehension and ability to interpret documents. Writes at a professional level commensurate with the duties of the role and speaks effectively before small and large groups.
• Leadership: Exhibits exceptional leadership qualities, including: communicating a clear vision of the importance of your department’s work as it relates to the DRC’s overall mission and strategic plan; properly prioritizing and organizing your department’s responsibilities and work; properly delegating the work to team members who are capable of executing at a high level; properly supervising the work that has been delegated; leading the team to complete each assignment in a high-quality fashion; helping team members grow professionally and personally; exhibiting enthusiasm and positive energy every day; motivating and leading by example and publicly recognizing when others do the same.
• Management: Displays exceptional management skills, including: managing up to your direct supervisor by helping them achieve DRC goals; managing down to make sure your team is aligned, is excited to perform their roles, and is proud of the work they do; managing sideways by establishing and maintaining the trust and confidence of your colleagues; managing external relationships in a way that reflects well on the DRC and helps grow our organization and our brand.
• Math Ability: Understands mathematical concepts, such as probability and statistical inference. Comprehends and can apply fractions, percentages, ratios, and proportions to practical situations.
• Member Service: Identifies and assesses member needs and takes action to increase their satisfaction with the DRC. Builds strong and sustainable relationships and trust with members through open and two-way communication while providing members with accurate, valid, and complete information utilizing the right methods and resources. Handles member complaints, provides appropriate solutions and alternatives, and follows up to ensure resolution in a timely manner. Goes the extra mile to engage members, keeps records of member interactions, and inputs them into our CRM system.
• Personal Interactions: Goes above and beyond to respond efficiently and effectively to the needs of members, the DRC team, and all other constituents. Treats everyone with respect, fairness, and empathy; always presents a positive and enthusiastic image.
• Problem-Solving: Contributes ideas along with a well-reasoned plan of action to improve quality and productivity, and once approved, leads, or supports the implementation of these ideas.
• Quality of Work: Shows dedication to total quality in all aspects of work performance with minimal supervision. Conforms to the highest professional standards in achieving results — work is complete, accurate, on time, and cost-effective. Demonstrates and applies knowledge of procedures, quality requirements, necessary paperwork, safety procedures, and our CRM system standards to the overall work of the DRC.
• Reasoning Ability: Solves practical problems and interprets a variety of instructions furnished in written, oral, diagram, or schedule form.
• Revenue Generation / Membership Growth: Every DRC staff member is responsible for identifying, generating, and retaining revenue streams. Vice President, Human Resources fully utilizes all systems to ensure pertinent information about constituents is accurately documented and fully maintained.
• Teamwork / Attitude: Actively engages in and contributes to the overall Senior Team and all other ad hoc groups. Works for the common good, appreciates and respects others’ views, initiates and supports changes needed for future growth, demonstrates flexibility, and works in support of group decisions.
• Time Management: Manages time well, is on time for meetings, and maintains a good record concerning absenteeism and tardiness. Schedules elective appointments as far in advance as possible to meet the needs of the DRC workload whenever possible.

Physical Requirements:

The physical requirements and work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Moderate noise level
• Moderate stress level
• Regular and predictable attendance
• Occasional standing and lifting of at least 5 pounds
• Long periods of sitting
• Occasional travel within the DFW metroplex

Please send a resume and cover letter to recruit@dallaschamber.org.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The duties and responsibilities include the following, though other duties may be assigned.

• • • Develop and manage relationships with DRC members and other leaders in the tech, innovation, and entrepreneurial ecosystem.
    • Lead or play a key role in developing new, impactful innovation programs that support the DRC’s strategic goals.
    • Lead or play a key role in the execution of key DRC innovation events, including the DRC Innovation Task Force and HackDFW. Work to acquire speakers, sponsors, and market the event when necessary.
    • Represent the DRC at events and on initiatives that grow the innovation ecosystem.
    • Contribute to the telling of the “DFW Innovation Story” through data aggregation, presentations, and the creation of regular industry reports, white papers, and long-form narratives. Maintain the Dallas-Fort Worth Regional Innovation Guide.
    • Stay current on emerging technologies and companies leveraging artificial intelligence and machine learning (AI/ML), big data, virtual reality/augmented reality/metaverse, biotech, mobility, and Web3.
    • Support DRC Economic Development department in the recruitment of high-tech companies as needed.
    • Establish and maintain relationships with key university researchers, industry research professional and federal research offices. Support efforts to grow collaboration between area universities and the business community. Support efforts to attract federal grants and other funding opportunities.

Education/Experience:

• • • Bachelor’s degree required with 2-4 years of experience and/or diverse work experience across nonprofit, startup, or corporate innovation and technology roles.
    • Experience in building innovation, technology, and/or entrepreneurship initiatives.
    • Knowledge of venture capital and other startup capital investment preferred.

Qualifications:

To perform this job successfully, an individual must demonstrate each competency. Below are the knowledge, skills, and judgment required:

• • • Process-oriented with the ability to work in a continuously evolving work environment.
    • Proficient in Microsoft Excel and PowerPoint. Ability to learn Microsoft Teams and SharePoint.
    • Conduct Standards: Speaks honestly, clearly, and tactfully with DRC members and staff. Consistently respects all DRC policies. When necessary, keeps information confidential. Always displays professional demeanor as a representative of the DRC.
    • Effective Communications: Effectively communicates ideas, both orally and in writing. Listens actively to others. Expresses the desired outcome with clarity. Keeps all appropriate parties informed on projects, issues, and/or events.
    • Initiative: Welcomes the opportunity to lead and successfully deliver. Demonstrates strength in planning and preparation. Decisive and able to set priorities, formulate goals and establish a course of action. Takes responsibility and accountability for the outcome of work. Self-confident self-starter who is self-disciplined.  Always seeks new opportunities and innovative approaches for the DRC. Exhibits strong follow-through.  Volunteers input, suggestions, and professional guidance as appropriate.  Able to handle frustration with maturity and utilize constructive feedback for personal and professional growth.
    • Language Ability: Able to comprehend well and interpret documents. Able to write at a professional level commensurate with the duties of the role. Able to speak effectively before groups.
    • Leadership: Exhibits exceptional leadership qualities, which includes: communicating a clear vision of the importance of your department’s work as it relates to the DRC’s overall mission and strategic plan; properly prioritizing and organizing your department’s responsibilities and work; properly delegating the work to team members who are capable of executing at a high level; properly supervising the work that has been delegated; leading the team to complete each assignment in a high-quality fashion; helping team members to grow professionally and personally; exhibiting enthusiasm and positive energy every day; motivating and leading by example, and publicly recognizing when others do the same.
    • Management: Exhibits exceptional management skills, which includes: managing up to your direct supervisor by helping him/her achieve DRC goals; managing down to make sure your team is aligned properly, is excited to perform their roles, and is proud of the work they do together; managing sideways by establishing and maintaining the trust and confidence of your colleagues; managing external relationships in a way that reflects well on the DRC, and helps grow our organization and our brand.
    • Math Ability: Able to understand mathematical concepts, such as probability and statistical inference. Able to apply fractions, percentages, ratios, and proportions to practical situations.
    • Member Service: Identifies and assesses member needs and takes action to increase their satisfaction with the DRC. Builds strong and sustainable relationships and trust with members through open and two-way Provides members with accurate, valid, and complete information by using the right methods and resources. Handles member complaints, providing appropriate solutions and alternatives, in a timely manner and follows up to ensure resolution. Goes the extra mile to engage members. Keeps records of member interactions, and inputs them into Weblink.
    • Personal Interactions: Goes above and beyond to respond efficiently and effectively to the needs of members, the DRC team, and all other constituents. Treats everyone with respect, fairness, and empathy. Always presents a positive and enthusiastic image.
    • Problem-Solving: Contributes ideas along with a well-reasoned plan of action to improve quality and/or productivity. Once approved, leads, or supports implementation of these ideas.
    • Quality of Work: Dedicated to total quality in all aspects of work performance. Conforms to the highest professional standards in achieving results — work is complete, accurate, on time, and cost-effective. Demonstrates and applies knowledge of procedures, quality requirements, necessary paperwork, safety procedures, etc. Understands the importance of CRM to the overall work of the DRC and inputs all information necessary. Completes job with minimal supervision.
    • Reasoning Ability: Able to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    • Revenue Generation / Membership Growth: As a member of the department, is responsible for the identification, generation, and retention of revenue Fully utilizes all systems in place, including CRM, to ensure all pertinent information about constituents is accurately documented and fully maintained.
    • Teamwork / Attitude: Actively engages in, and contributes to, the overall senior team, and all other ad hoc teams. Flexible, and supportive of group decisions. Works for the common good, appreciating and respecting the views of others; initiates and supports changes needed for future growth.
    • Time Management: Manages time well and is on time for meetings. Maintains a good record concerning absenteeism and Schedules elective appointments as far in advance as possible, whenever possible, to meet the needs of the DRC workload.

Physical Requirements:

The physical requirements and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• • • Moderate noise level
    • Occasional standing and lifting of at least 5 pounds
    • Long periods of sitting
    • Possible travel outside the DFW area

Please send resume and cover letter to recruit@dallaschamber.org.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The duties and responsibilities include the following, though other duties may be assigned:

• • • Assists with input of data as it relates to members, member updates and member cancellations in the membership CRM system.
    • Assists with the coordination of all meetings, events, and directories for the Member Engagement department.
    • Provide support for the billing and invoicing processes, collection of payment, internal payment processing, renewal of revenue, and database for DRC revenue items, in coordination with the Finance department.
    • Coordinates the preparation, execution, and follow-up for membership meetings.
    • Maintains CRM database to ensure information about DRC members and constituents is accurate.
    • Delivers excellent customer service to members and constituents through phone calls, emails, and in-person interactions.
    • Provides administrative support to the Member Engagement department.
    • Coordinate the preparation of sponsorship proposals and agreements
    • Provide sponsorship support to the Member Engagement department
    • Assists and maintains sponsorship opportunities
    • Assists and maintains with the Sponsorship Grids
    • Assists with execution and drafting of proposals and agreements
    • Assists with briefs to other departments for execution of sponsorship benefits
    • Provide special project support to the Member Engagement department
    • Provides back-up support for the front desk, greeting and directing all visitors to meeting rooms, answering switchboard in a timely manner and taking messages or directing calls to the appropriate destination.
    • Proficient in Microsoft Office.
    • This position is in-person Mondays – Thursdays with Friday as an optional remote or in-person day.

Qualifications:

To perform this job successfully, an individual must demonstrate each competency. Below are the knowledge, skills, and judgment required:

• • • Conduct Standards: Speaks honestly, clearly, and tactfully with DRC members and staff. When necessary, keeps information confidential, consistently respects all DRC policies, and always displays a professional demeanor as a representative of the DRC.
    • Effective Communications: Communicates verbal and written ideas effectively, listens actively to others, expresses the desired outcome with clarity, and keeps all appropriate parties informed on projects, issues, and events.
    • Initiative: Shows decisiveness and the ability to set priorities, formulate goals, and establish a clear course of action. Demonstrates strength in planning, welcomes the opportunity to lead and successfully deliver, and takes responsibility for the outcome of the work. A confident self-starter who is disciplined, always seeks out new opportunities, exhibits strong follow-through, and crafts innovative problem-solving solutions for the DRC. Volunteers input, suggestions, and professional guidance as appropriate. Handles frustration with maturity and utilizes constructive feedback for both personal and professional growth.
    • Language Ability: Demonstrates a high level of comprehension and ability to interpret documents. Writes at a professional level commensurate with the duties of the role and speaks effectively before small and large groups.
    • Leadership: Exhibits exceptional leadership qualities, which includes: communicating a clear vision of the importance of your department’s work as it relates to the DRC’s overall mission and strategic plan; properly prioritizing and organizing your department’s responsibilities and work; exhibiting enthusiasm and positive energy every day; motivating and leading by example.
    • Management: Establishing and maintaining the trust and confidence of your colleagues; managing external relationships in a way that reflects well on the DRC, and helps grow our organization and our brand.
    • Math Ability: Understands mathematical concepts, such as probability and statistical inference. Comprehends and can apply fractions, percentages, ratios, and proportions to practical situations.
    • Member Service: Identifies and assesses member needs and takes action to increase their satisfaction with the DRC. Builds strong and sustainable relationships and trust with members through open and two-way communication while providing members with accurate, valid, and complete information. Handles member complaints, provides appropriate solutions and alternatives, and follows up to ensure resolution in a timely manner. Goes the extra mile to engage members, keeps records of member interactions, and inputs them into our CRM system.
    • Personal Interactions: Goes above and beyond to respond efficiently and effectively to the needs of members, the DRC team, and all other constituents. Treats everyone with respect, fairness, and empathy; always presents a positive and enthusiastic image.
    • Problem-Solving: Contributes ideas along with a well-reasoned plan of action to improve quality and productivity, and once approved, leads or supports the implementation of these ideas.
    • Quality of Work: Shows dedication to total quality in all aspects of work performance with minimal supervision. Conforms to the highest professional standards in achieving results — work is complete, accurate, on time, and cost effective. Demonstrates and applies knowledge of procedures, quality requirements, necessary paperwork, safety procedures, and our CRM system standards to the overall work of the DRC.
    • Reasoning Ability: Solves practical problems and interprets a variety of instructions furnished in written, oral, diagram, or schedule form.
    • Revenue Generation / Membership Growth: Every DRC staff member is responsible for identifying, generating, and retaining revenue streams. Fully utilizes all systems to ensure pertinent information about constituents is accurately documented and fully maintained.
    • Teamwork / Attitude: Works for the common good, appreciating and respecting others’ views, initiates and supports changes needed for future growth, demonstrates flexibility, and support of group decisions.
    • Time Management: Manages time well, is on time for meetings, and maintains a good record concerning absenteeism and tardiness. Schedules elective appointments as far in advance as possible to meet the needs of the DRC workload whenever possible.

Education/Experience:

Bachelor’s degree with 0-2 years professional experience in an applicable field and/or with an organization that is similar in mission and activities to the DRC.

Physical Requirements:

The physical requirements and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• • • Moderate noise level
    • Occasional standing and lifting of at least 5 pounds
    • Long periods of sitting
    • Possible travel outside the DFW area

Please send resume and cover letter to recruit@dallaschamber.org.