Careers

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility. The duties and responsibilities include the following, though other duties may be assigned.

  Media Relations:

• • • Serve as the DRC’s point of contact with the media and serve as a spokesperson when required.
    • Build and maintain a trusted relationship with the media by exercising sound news judgment and being in constant touch.
    • Proactively seek widespread and accurate media coverage of the DRC’s accomplishments and priorities.
    • Handle all crisis communications needs as they arise.
    • Monitor key media outlets daily for relevant stories about the DRC, or stories related to the DRC’s work in economic development; education and workforce; diversity, equity, and inclusion; and public policy.

  Writing & Editing:

• • • Create, edit, and oversee all written communications for the CEO and DRC Chair (on DRC-related matters).
    • Create, edit, and/or oversee written communications for Senior Team members as needed.
    • Create, edit, and oversee DRC event remarks and scripts.
    • Oversee editing of all materials generated by the Communications team as well as the Marketing team.

  Strategic Communications:

• • • Develop messaging and strategies that support strategic goals of the DRC and the DRC brand.
    • Develop communications strategies for reaching key audiences by focusing on a specific marketing goal, and then targeting the appropriate audiences with the right message delivered by the right messenger at the right time.
    • Develop DRC editorial blog content strategy and manages team of writers from internal departments.

  Supervisory Responsibilities:

• • • Supervise one professional whose expertise includes media relations, writing, and editing.
    • Constantly improve the Communications Department’s efficiency and performance.
    • Manage projects so that they are completed to maximum satisfaction within deadlines.
    • Develop and manage the Communications Department budget.

  Collaborative, Creative, Strategic:

• • • As a member of the DRC’s Senior Team, bring a collaborative spirit as well as creativity and strategic advice to every discussion.

Qualifications:

To perform this job successfully, an individual must demonstrate each competency. Below are the knowledge, skills, and judgment required:

• • • Conduct Standards: Speaks honestly, clearly, and tactfully with DRC members and staff. When necessary, keeps information confidential, consistently respects all DRC policies, and always displays a professional demeanor as a representative of the DRC.
    • Effective Communications: Communicates verbal and written ideas effectively, listens actively to others, expresses the desired outcome with clarity, and keeps all appropriate parties informed on projects, issues, and events.
    • Initiative: Shows decisiveness and the ability to set priorities, formulate goals, and establish a clear course of action. Demonstrates strength in planning, welcomes the opportunity to lead and successfully deliver, and takes responsibility for the outcome of the work. A confident self-starter who is disciplined, always seeks out new opportunities, exhibits strong follow-through, and crafts innovative problem-solving solutions for the DRC. Volunteers input, suggestions, and professional guidance as appropriate. Handles frustration with maturity and utilizes constructive feedback for both personal and professional growth.
    • Language Ability: Demonstrates a high level of comprehension and ability to interpret documents. Writes at a professional level commensurate with the duties of the role and speaks effectively before small and large groups.
    • Leadership: Exhibits exceptional leadership qualities, which includes: communicating a clear vision of the importance of your department’s work as it relates to the DRC’s overall mission and strategic plan; properly prioritizing and organizing your department’s responsibilities and work; properly delegating the work to team members who are capable of executing at a high level; properly supervising the work that has been delegated; leading the team to complete each assignment in a high-quality fashion; helping team members grow professionally and personally; exhibiting enthusiasm and positive energy every day; motivating and leading by example, and publicly recognizing when others do the same.
    • Management: Displays exceptional management skills, which includes: managing up to your direct supervisor by helping them achieve DRC goals; managing down to make sure your team is aligned, is excited to perform their roles, and is proud of the work they do; managing sideways by establishing and maintaining the trust and confidence of your colleagues; managing external relationships in a way that reflects well on the DRC, and helps grow our organization and our brand.
    • Math Ability: Understands mathematical concepts, such as probability and statistical inference. Comprehends and can apply fractions, percentages, ratios, and proportions to practical situations.
    • Member Service: Identifies and assesses member needs and takes action to increase their satisfaction with the DRC. Builds strong and sustainable relationships and trust with members through open and two-way communication while providing members with accurate, valid, and complete information utilizing the right methods and resources. Handles member complaints, provides appropriate solutions and alternatives, and follows up to ensure resolution in a timely manner. Goes the extra mile to engage members, keeps records of member interactions, and inputs them into our CRM system.
    • Personal Interactions: Goes above and beyond to respond efficiently and effectively to the needs of members, the DRC team, and all other constituents. Treats everyone with respect, fairness, and empathy; presents a positive and enthusiastic image at all times.
    • Problem-Solving: Contributes ideas along with a well-reasoned plan of action to improve quality and productivity, and once approved, leads or supports the implementation of these ideas.
    • Quality of Work: Shows dedication to total quality in all aspects of work performance with minimal supervision. Conforms to the highest professional standards in achieving results — work is complete, accurate, on time, and cost effective. Demonstrates and applies knowledge of procedures, quality requirements, necessary paperwork, safety procedures, and our CRM system standards to the overall work of the DRC.
    • Reasoning Ability: Solves practical problems and interprets a variety of instructions furnished in written, oral, diagram, or schedule form.
    • Revenue Generation / Membership Growth: Every DRC staff member is responsible for identifying, generating, and retaining revenue streams. SVP-DEI fully utilize all systems to ensure pertinent information about constituents is accurately documented and fully maintained.
    • Teamwork / Attitude: Actively engages in and contributes to the overall Senior Team and all other ad hoc groups. Works for the common good, appreciating, and respecting others’ views, initiates and supports changes needed for future growth, demonstrates flexibility, and support of group decisions.
    • Time Management: Manages time well, is on time for meetings, and maintains a good record concerning absenteeism and tardiness. Schedules elective appointments as far in advance as possible to meet the needs of the DRC workload whenever possible.

Education/Experience:

Bachelor’s degree: five years’ professional and comprehensive experience in an applicable field and/or with an organization that is similar in mission and activities to the DRC.

Physical Requirements:

The physical requirements and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• • • Moderate noise level
    • Occasional standing and lifting of at least 5 pounds
    • Long periods of sitting
    • Possible travel outside the DFW area

Please send resume and cover letter to recruit@dallaschamber.org.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.  The duties and responsibilities include the following, though other duties may be assigned.

• • • Actively prospects and contacts potential members and Tomorrow Fund investors
    • Proactively and professionally promotes the DRC to secure investors and sell memberships
    • Represents the DRC at corporate and community events
    • Generates sales leads by researching and contacting businesses of all sizes and industries
    • Consults and advises prospective investors and members
    • Schedules and attends appointments outside the office
    • Drafts sales reports
    • Prepares new investor and member prospect sales packets
    • Attends sales meetings/conferences and select events
    • Collects new investor and member investments
    • Follows-up and addresses investors and members’ needs in a timely manner
    • Utilizes CRM system to keep accurate and timely records of prospects and members
    • Works with new members during their first year of membership as main point of contact
    • Actively manages retention activities and first year renewal process
    • Collaborate on creative projects with other departments
    • Strategize and improve current processes within MRG department
    • Strategize additional ways to drive new revenue with other departments and events
    • Take on additional Top Investor and Investor Relations duties as appropriate
    • Generate new lead pipelines and creative ways to approach different types of leads

Supervisory Responsibilities:

n/a

Qualifications:

To perform this job successfully, an individual must be able to perform each essential qualification satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• • • Sales Acumen:
      • • • Self-motivated, ambitious, and energetic
          • Proven track record of excellent sales abilities
          • Ability to positively influence conversations
          • Ability to build and maintain relationships
          • Organized and detail oriented
          • Ability to work independently
          • Ability to manage multiple projects at the same time
    • Conduct Standards: Speaks honestly, clearly, and tactfully with DRC members and staff. Consistently respects all DCR policies. When necessary, keeps information confidential. Always displays professional demeanor as a representative of the DRC.
    • Effective Communications: Communicates verbal and written ideas effectively. Listens actively to others. Expresses the desired outcome with clarity. Keeps all appropriate parties informed on projects, issues, and/or
    • Initiative: Welcomes the opportunity to lead and successfully deliver. Demonstrates strength in planning and preparation. Shows decisiveness and ability to set priorities, formulate goals, and establish a course of action. Takes responsibility and accountability for the outcome of Self-confident self-starter who is self-disciplined. Always seeks new opportunities and innovative approaches for the DRC. Exhibits strong follow-through. Volunteers input, suggestions, and professional guidance as appropriate. Handles frustration with maturity and utilizes constructive feedback for personal and professional growth.
    • Language Ability: Demonstrates high level of comprehension and ability to interpret documents. Writes at a professional level commensurate with the duties of the role. Speaks effectively before
    • Leadership: Exhibits exceptional leadership qualities, which includes: communicating a clear vision of the importance of your department’s work as it relates to the DRC’s overall mission and strategic plan; properly prioritizing and organizing your department’s responsibilities and work; properly delegating the work to team members who are capable of executing at a high level; properly supervising the work that has been delegated; leading the team to complete each assignment in a high-quality fashion; helping team members to grow professionally and personally; exhibiting enthusiasm and positive energy every day; motivating and leading by example, and publicly recognizing when others do the
    • Management: Displays exceptional management skills, which includes: managing up to your direct supervisor by helping him/her achieve DRC goals; managing down to make sure your team is aligned properly, is excited to perform their roles, and is proud of the work they do together; managing sideways by establishing and maintaining the trust and confidence of your colleagues; managing external relationships in a way that reflects well on the DRC, and helps grow our organization and our
    • Math Ability: Understands mathematical concepts, such as probability and statistical inference. Comprehends and can apply fractions, percentages, ratios, and proportions to practical
    • Member Service: Identifies and assesses member needs and takes action to increase their satisfaction with the DRC. Builds strong and sustainable relationships and trust with members through open and two-way Provides members with accurate, valid, and complete information by using the right methods and resources. Handles member complaints, providing appropriate solutions and alternatives, in a timely manner and follows up to ensure resolution. Goes the extra mile to engage members. Keeps records of member interactions, and inputs them into Weblink.
    • Personal Interactions: Goes above and beyond to respond efficiently and effectively to the needs of members, the DRC team, and all other constituents. Treats everyone with respect, fairness, and empathy. Presents a positive and enthusiastic image at all
    • Problem-Solving: Contributes ideas along with a well-reasoned plan of action to improve quality and/or productivity. Once approved, leads or supports implementation of these
    • Quality of Work: Shows dedication to total quality in all aspects of work performance. Conforms to the highest professional standards in achieving results — work is complete, accurate, on time, and cost-effective. Demonstrates and applies knowledge of procedures, quality requirements, necessary paperwork, safety procedures, etc. Understands the importance of Atlas to the overall work of the DRC and inputs all information necessary. Completes job with minimal supervision.
    • Reasoning Ability: Solves practical problems and interprets a variety of instructions furnished in written, oral, diagram, or schedule
    • Revenue Generation/Membership Growth: As a member of the department, is responsible for the identification, generation, and retention of revenue Fully utilizes all systems in place, including Atlas, to ensure all pertinent information about constituents is accurately documented and fully maintained.
    • Teamwork/Attitude: Actively engages in, and contributes to, the overall senior team and all other ad hoc teams. Demonstrates flexibility and support of group decisions. Works for the common good, appreciating and respecting the views of others; initiates and supports changes needed for future growth.
    • Time Management: Manages time well and is on time for meetings. Maintains a good record concerning absenteeism and Schedules elective appointments as far in advance as possible, whenever possible, to meet the needs of the DRC workload.

Education/Experience:

Three years of outside sales experience required with a demonstrated ability to consistently close sales and generate revenue. experience speaking with all levels from CXO to manager level. Bachelor’s degree (B.A./B.S.) from four-year college or university preferred.

Physical Requirements:

The physical requirements and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• • • Moderate noise level
    • Occasional standing and lifting of at least 5 pounds
    • Long periods of sitting
    • Occasional travel

Please send resume and cover letter to recruit@dallaschamber.org.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The duties and responsibilities include the following, though other duties may be assigned.

• • • Develop and manage relationships with DRC members and other leaders in the tech, innovation, and entrepreneurial ecosystem.
    • Lead or play a key role in developing new, impactful innovation programs that support the DRC’s strategic goals.
    • Lead or play a key role in the execution of key DRC innovation events, including the DRC Innovation Task Force and HackDFW. Work to acquire speakers, sponsors, and market the event when necessary.
    • Represent the DRC at events and on initiatives that grow the innovation ecosystem.
    • Contribute to the telling of the “DFW Innovation Story” through data aggregation, presentations, and the creation of regular industry reports, white papers, and long-form narratives. Maintain the Dallas-Fort Worth Regional Innovation Guide.
    • Stay current on emerging technologies and companies leveraging artificial intelligence and machine learning (AI/ML), big data, virtual reality/augmented reality/metaverse, biotech, mobility, and Web3.
    • Support DRC Economic Development department in the recruitment of high-tech companies as needed.
    • Establish and maintain relationships with key university researchers, industry research professional and federal research offices. Support efforts to grow collaboration between area universities and the business community. Support efforts to attract federal grants and other funding opportunities.

Education/Experience:

• • • Bachelor’s degree required and/or diverse work experience across nonprofit, startup, or corporate innovation and technology roles.
    • Experience in building innovation, technology, and/or entrepreneurship initiatives.
    • Knowledge of venture capital and other startup capital investment preferred.

Qualifications:

To perform this job successfully, an individual must demonstrate each competency. Below are the knowledge, skills, and judgment required:

• • • Process-oriented with the ability to work in a continuously evolving work environment.
    • Proficient in Microsoft Excel and PowerPoint. Ability to learn Microsoft Teams and SharePoint.
    • Conduct Standards: Speaks honestly, clearly, and tactfully with DRC members and staff. Consistently respects all DRC policies. When necessary, keeps information confidential. Always displays professional demeanor as a representative of the DRC.
    • Effective Communications: Effectively communicates ideas, both orally and in writing. Listens actively to others. Expresses the desired outcome with clarity. Keeps all appropriate parties informed on projects, issues, and/or events.
    • Initiative: Welcomes the opportunity to lead and successfully deliver. Demonstrates strength in planning and preparation. Decisive and able to set priorities, formulate goals and establish a course of action. Takes responsibility and accountability for the outcome of work. Self-confident self-starter who is self-disciplined.  Always seeks new opportunities and innovative approaches for the DRC. Exhibits strong follow-through.  Volunteers input, suggestions, and professional guidance as appropriate.  Able to handle frustration with maturity and utilize constructive feedback for personal and professional growth.
    • Language Ability: Able to comprehend well and interpret documents. Able to write at a professional level commensurate with the duties of the role. Able to speak effectively before groups.
    • Leadership: Exhibits exceptional leadership qualities, which includes: communicating a clear vision of the importance of your department’s work as it relates to the DRC’s overall mission and strategic plan; properly prioritizing and organizing your department’s responsibilities and work; properly delegating the work to team members who are capable of executing at a high level; properly supervising the work that has been delegated; leading the team to complete each assignment in a high-quality fashion; helping team members to grow professionally and personally; exhibiting enthusiasm and positive energy every day; motivating and leading by example, and publicly recognizing when others do the same.
    • Management: Exhibits exceptional management skills, which includes: managing up to your direct supervisor by helping him/her achieve DRC goals; managing down to make sure your team is aligned properly, is excited to perform their roles, and is proud of the work they do together; managing sideways by establishing and maintaining the trust and confidence of your colleagues; managing external relationships in a way that reflects well on the DRC, and helps grow our organization and our brand.
    • Math Ability: Able to understand mathematical concepts, such as probability and statistical inference. Able to apply fractions, percentages, ratios, and proportions to practical situations.
    • Member Service: Identifies and assesses member needs and takes action to increase their satisfaction with the DRC. Builds strong and sustainable relationships and trust with members through open and two-way Provides members with accurate, valid, and complete information by using the right methods and resources. Handles member complaints, providing appropriate solutions and alternatives, in a timely manner and follows up to ensure resolution. Goes the extra mile to engage members. Keeps records of member interactions, and inputs them into Weblink.
    • Personal Interactions: Goes above and beyond to respond efficiently and effectively to the needs of members, the DRC team, and all other constituents. Treats everyone with respect, fairness, and empathy. Always presents a positive and enthusiastic image.
    • Problem-Solving: Contributes ideas along with a well-reasoned plan of action to improve quality and/or productivity. Once approved, leads, or supports implementation of these ideas.
    • Quality of Work: Dedicated to total quality in all aspects of work performance. Conforms to the highest professional standards in achieving results — work is complete, accurate, on time, and cost-effective. Demonstrates and applies knowledge of procedures, quality requirements, necessary paperwork, safety procedures, etc. Understands the importance of CRM to the overall work of the DRC and inputs all information necessary. Completes job with minimal supervision.
    • Reasoning Ability: Able to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    • Revenue Generation / Membership Growth: As a member of the department, is responsible for the identification, generation, and retention of revenue Fully utilizes all systems in place, including CRM, to ensure all pertinent information about constituents is accurately documented and fully maintained.
    • Teamwork / Attitude: Actively engages in, and contributes to, the overall senior team, and all other ad hoc teams. Flexible, and supportive of group decisions. Works for the common good, appreciating and respecting the views of others; initiates and supports changes needed for future growth.
    • Time Management: Manages time well and is on time for meetings. Maintains a good record concerning absenteeism and Schedules elective appointments as far in advance as possible, whenever possible, to meet the needs of the DRC workload.

Physical Requirements:

The physical requirements and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• • • Moderate noise level
    • Occasional standing and lifting of at least 5 pounds
    • Long periods of sitting
    • Possible travel outside the DFW area

Please send resume and cover letter to recruit@dallaschamber.org.

Duties and Responsibilities:

• • • Lead the identification of biotech and life science companies for recruitment and expansion
    • Lead the outreach to identified target companies
    • Lead the setting and completion of meetings with receptive targeted companies
    • Lead the build of presentations and requests for proposal for life science recruitment projects
    • Lead the DRC’s participation and leadership of life science conference and event engagement
    • Guide and support the DRC team in development of life science recruitment web, digital, social media, and pitch assets
    • Leverage the DRC’s CRM system and team to create, maintain, and report in a detailed manner on targeting, outreach, meeting, and marketing activity
    • Master biotech and life science location factors and issues to effectively meet and pitch to companies and consultants that influence the location process
    • Join and report to economic development and other DRC council and task force meetings
    • Meet and relate with DRC members, especially those in the life science and tech sectors
    • Meet and relate with local and state economic development allies
    • Meet and relate with regional companies and institutions in the life science sector, and also related sectors such as education and real estate, to gain expertise, inform our targeting and marketing, and discover recruitment and expansion opportunities
    • Travel to meet and host companies as necessary within the region, Texas, nationally and internationally

Supervisory Responsibilities:

n/a

Qualifications:

To perform this job successfully, an individual must demonstrate each competency. Below are the knowledge, skills, and judgment required.

• • • Conduct Standards: Speaks honestly, clearly, and tactfully with DRC members and staff. Consistently respects all DCR policies. When necessary, keeps information confidential. Always displays professional demeanor as a representative of the DRC.
    • Effective Communications: Effectively communicates ideas, both orally and in writing. Listens actively to others. Expresses the desired outcome with clarity. Keeps all appropriate parties informed on projects, issues, and/or
    • Initiative: Welcomes the opportunity to lead and successfully deliver. Demonstrates strength in planning and preparation. Decisive and able to set priorities, formulate goals and establish a course of action. Takes responsibility and accountability for the outcome of Self-confident self-starter who is self-disciplined.  Always seeks new opportunities and innovative approaches for the DRC. Exhibits strong follow-through.  Volunteers input, suggestions, and professional guidance as appropriate.  Able to handle frustration with maturity and utilize constructive feedback for personal and professional growth.
    • Language Ability: Able to comprehend well and interpret documents. Able to write at a professional level commensurate with the duties of the role. Able to speak effectively before
    • Leadership: Exhibits exceptional leadership qualities, which includes: communicating a clear vision of the importance of your department’s work as it relates to the DRC’s overall mission and strategic plan; properly prioritizing and organizing your department’s responsibilities and work; properly delegating the work to team members who are capable of executing at a high level; properly supervising the work that has been delegated; leading the team to complete each assignment in a high-quality fashion; helping team members to grow professionally and personally; exhibiting enthusiasm and positive energy every day; motivating and leading by example, and publicly recognizing when others do the
    • Management: Exhibits exceptional management skills, which includes: managing up to your direct supervisor by helping him/her achieve DRC goals; managing down to make sure your team is aligned properly, is excited to perform their roles, and is proud of the work they do together; managing sideways by establishing and maintaining the trust and confidence of your colleagues; managing external relationships in a way that reflects well on the DRC, and helps grow our organization and our
    • Math Ability: Able to understand mathematical concepts, such as probability and statistical inference. Able to apply fractions, percentages, ratios, and proportions to practical
    • Member Service: Identifies and assesses member needs and takes action to increase their satisfaction with the DRC. Builds strong and sustainable relationships and trust with members through open and two-way Provides members with accurate, valid, and complete information by using the right methods and resources. Handles member complaints, providing appropriate solutions and alternatives, in a timely manner and follows up to ensure resolution. Goes the extra mile to engage members. Keeps records of member interactions, and inputs them into Weblink.
    • Personal Interactions: Goes above and beyond to respond efficiently and effectively to the needs of members, the DRC team, and all other constituents. Treats everyone with respect, fairness, and empathy. Always presents a positive and enthusiastic image.
    • Problem-Solving: Contributes ideas along with a well-reasoned plan of action to improve quality and/or productivity. Once approved, leads or supports implementation of these
    • Quality of Work: Dedicated to total quality in all aspects of work performance. Conforms to the highest professional standards in achieving results — work is complete, accurate, on time, and cost-effective. Demonstrates and applies knowledge of procedures, quality requirements, necessary paperwork, safety procedures, etc. Understands the importance of Weblink to the overall work of the DRC and inputs all information necessary. Completes job with minimal supervision.
    • Reasoning Ability: Able to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule
    • Revenue Generation / Membership Growth: As a member of the department, is responsible for the identification, generation, and retention of revenue Fully utilizes all systems in place, including Weblink, to ensure all pertinent information about constituents is accurately documented and fully maintained.
    • Teamwork / Attitude: Actively engages in, and contributes to, the overall senior team, and all other ad hoc teams. Flexible, and supportive of group decisions. Works for the common good, appreciating and respecting the views of others; initiates and supports changes needed for future growth.
    • Time Management: Manages time well and is on time for meetings. Maintains a good record concerning absenteeism and Schedules elective appointments as far in advance as possible, whenever possible, to meet the needs of the DRC workload.

Education/Experience:

• • • Bachelor’s degree (B.A.) from four-year college or university; and two to five years related experience and/or training; or equivalent combination of education and experience.
    • Experience working with technology company locations and expansions, especially biotech and life science companies, is preferred.

Physical Requirements:

The physical requirements and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• • • Moderate noise level
    • Occasional standing and lifting of at least 5 pounds
    • Long periods of sitting
    • Travel in and out of the DFW region, including possibility of international travel

Please send resume and cover letter to recruit@dallaschamber.org.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The duties and responsibilities include the following, though other duties may be assigned.

• • • Work within the DRC Research and Innovation team to produce regular industry reports, white papers, and long-form narratives
    • Provide editorial and writing support for DRC publications, including Dallas Innovates, Dallas Newcomer and Relocation Guide, Dallas Real Estate Guide, and Dallas-Fort Worth Regional Economic Development Guide
    • Interview member companies in specific industries for relevant content
    • Analyze economic data for trends and storylines
    • Regularly spend time within the innovation ecosystem finding new stories, companies and topics, then write content for DRC and Dallas Innovates
    • Write content for DRC Southern Dallas County Economic Development Guide.
    • Attend DRC events and post to the DRC blog about presentations; interviewing attendees is required.

Supervisory Responsibilities:

N/A

Qualifications:

To perform this job successfully, an individual must demonstrate each competency. Below are the knowledge, skills, and judgment required.

• • • Conduct Standards:  Speaks honestly, clearly, and tactfully with members and staff. Consistently respects all DRC policies. When necessary, keeps information confidential; always displays professional demeanor as a DRC representative.
    • Effective Communications: Effectively communicates ideas, both orally and in writing. Listens actively to others. Expresses the desired outcome with clarity. Keeps all appropriate parties informed on projects, issues, and/or events.
    • Initiative: Welcomes the opportunity to lead and successfully deliver. Strong in planning and preparation. Decisive and able to set priorities, formulate goals, and establish a course of action. Takes responsibility and accountability for the outcome of work. Self-confident self-starter who is self-disciplined. Always seeking new opportunities and innovative approaches for the DRC.  Strong follow-through. Volunteers input, suggestions, and professional guidance as appropriate. Able to handle frustration with maturity and utilize constructive feedback for personal and professional growth.
    • Language Ability: Able to read well and interpret documents. Able to write well. Able to speak effectively before groups.
    • Leadership: Exhibits exceptional leadership qualities, which includes communicating to your team a clear vision for the importance of your department’s work as it relates to the DRC’s overall mission and strategic plan; properly prioritizing and organizing your department’s responsibilities and work; properly delegating the work to team members who are capable of executing at a high level; properly supervising the work that has been delegated; leading your team to complete each assignment in a high-quality fashion; helping your team members grow professionally and personally; exhibiting enthusiasm and positive energy every day; and motivating and leading by example,.
    • Management: Exhibits exceptional management skills, which include working with your direct supervisor; managing down to make sure your team is aligned properly, is excited to perform his/her  roles, and is proud of the work the team does together; managing sideways by establishing and maintaining the trust and confidence of your colleagues; managing external relationships in a way that reflects well on the DRC.
    • Math Ability: Able to understand mathematical concepts, such as probability and statistical inference. Able to apply fractions, percentages, ratios, and proportions to practical situations.
    • Member Service: Identifies and assesses members’ needs and takes action to increase their satisfaction with the DRC. Builds strong and sustainable relationships and trust with members through open and two-way communication. Provides members with accurate, valid,and complete information by using the right methods and resources. Handles member complaints, providing appropriate solutions and alternatives, in a timely manner to ensure resolution. Goes the extra mile to engage members. Keeps records of member interactions and inputs them into Weblink.
    • Personal Interactions:  Goes above and beyond to respond efficiently and effectively to the needs of members, the DRC, and all other constituents. Treats everyone with respect, fairness, and empathy. Presents a positive and enthusiastic image at all times.
    • Problem-Solving:  Contributes ideas along with a well-reasoned plan of action to improve quality and/or productivity. Once approved, leads or supports implementation of these ideas.
    • Quality of Work:  Dedicated to total quality in all aspects of work performance.  Conforms to the highest professional standards in achieving results —work is complete, accurate, on time, and cost-effective. Demonstrates and applies knowledge of procedures, quality requirements, necessary paperwork, safety procedures, etc.  Understands the importance of Weblink to the overall work of the DRC and inputs all information necessary. Completes job with minimal supervision.
    • Reasoning Ability: Able to solve practical problems and to interpret a variety of instructions provided in written, oral, diagram, or schedule form.
    • Revenue Generation / Membership Growth:  As a member of the department, is responsible for the identification, generation, and retention of revenue streams.  Fully utilizes all systems in place, including Weblink, to ensure all pertinent information about constituents is accurately documented and fully maintained.
    • Teamwork / Attitude: Actively engages in, and contributes to, the overall senior team, and all other ad hoc teams. Flexible, and supportive of group decisions. Works for the common good, appreciating and respecting the views of others; initiates and supports changes needed for future growth.
    • Time Management: Manages time well and makes it a point to not be late for meetings. Maintains a good record concerning absenteeism and tardiness.  Schedules elective appointments as far in advance as possible, whenever possible, to meet the needs of the DRC workload.

Education/Experience:

Bachelor’s degree in journalism or related-field; Minimum of 5-7 years of previous reporting experience. Deep knowledge of companies and industries in the Dallas Region. Dallas-Fort Worth.

Physical Requirements:

The physical requirements and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• • • Moderate noise level
    • Moderate stress level
    • Regular and predictable attendance
    • Occasional standing and lifting of at least 5 pounds
    • Long periods of sitting and standing
    • Occasional travel

Please send resume and cover letter to recruit@dallaschamber.org.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The duties and responsibilities include the following, though other duties may be assigned:

• • • Assists with input of data as it relates to members, member updates and member cancellations in the membership CRM system.
    • Assists with the coordination of all meetings, events, and directories for the Member Engagement department.
    • Fully understands and manages the billing and invoicing processes, collection of payment, internal payment processing, renewal of revenue, and database for DRC revenue items, in coordination with the Finance department.
    • Coordinates the preparation, execution, and follow-up for membership meetings.
    • Maintains CRM database to ensure information about DRC members and constituents is accurate.
    • Delivers excellent customer service to members and constituents through phone calls, emails, and in-person interactions.
    • Provides administrative and special project support to the Member Engagement department.
    • Proficient in Microsoft Office.
    • This position is in-person Mondays – Thursdays with Friday as an optional remote or in-person day.

Qualifications:

To perform this job successfully, an individual must demonstrate each competency. Below are the knowledge, skills, and judgment required:

• • • Conduct Standards: Speaks honestly, clearly, and tactfully with DRC members and staff. When necessary, keeps information confidential, consistently respects all DRC policies, and always displays a professional demeanor as a representative of the DRC.
    • Effective Communications: Communicates verbal and written ideas effectively, listens actively to others, expresses the desired outcome with clarity, and keeps all appropriate parties informed on projects, issues, and events.
    • Initiative: Shows decisiveness and the ability to set priorities, formulate goals, and establish a clear course of action. Demonstrates strength in planning, welcomes the opportunity to lead and successfully deliver, and takes responsibility for the outcome of the work. A confident self-starter who is disciplined, always seeks out new opportunities, exhibits strong follow-through, and crafts innovative problem-solving solutions for the DRC. Volunteers input, suggestions, and professional guidance as appropriate. Handles frustration with maturity and utilizes constructive feedback for both personal and professional growth.
    • Language Ability: Demonstrates a high level of comprehension and ability to interpret documents. Writes at a professional level commensurate with the duties of the role and speaks effectively before small and large groups.
    • Leadership: Exhibits exceptional leadership qualities, which includes: communicating a clear vision of the importance of your department’s work as it relates to the DRC’s overall mission and strategic plan; properly prioritizing and organizing your department’s responsibilities and work; exhibiting enthusiasm and positive energy every day; motivating and leading by example.
    • Management: Establishing and maintaining the trust and confidence of your colleagues; managing external relationships in a way that reflects well on the DRC and helps grow our organization and our brand.
    • Math Ability: Understands mathematical concepts, such as probability and statistical inference. Comprehends and can apply fractions, percentages, ratios, and proportions to practical situations.
    • Member Service: Identifies and assesses member needs and takes action to increase their satisfaction with the DRC. Builds strong and sustainable relationships and trust with members through open and two-way communication while providing members with accurate, valid, and complete information. Handles member complaints, provides appropriate solutions and alternatives, and follows up to ensure resolution in a timely manner. Goes the extra mile to engage members, keeps records of member interactions, and inputs them into our CRM system.
    • Personal Interactions: Goes above and beyond to respond efficiently and effectively to the needs of members, the DRC team, and all other constituents. Treats everyone with respect, fairness, empathy, and always presents a positive and enthusiastic image.
    • Problem-Solving: Contributes ideas along with a well-reasoned plan of action to improve quality and productivity, and once approved, leads or supports the implementation of these ideas.
    • Quality of Work: Shows dedication to total quality in all aspects of work performance with minimal supervision. Conforms to the highest professional standards in achieving results — work is complete, accurate, on time, and cost effective. Demonstrates and applies knowledge of procedures, quality requirements, necessary paperwork, safety procedures, and our CRM system standards to the overall work of the DRC.
    • Reasoning Ability: Solves practical problems and interprets a variety of instructions furnished in written, oral, diagram, or schedule form.
    • Revenue Generation / Membership Growth: Every DRC staff member is responsible for identifying, generating, and retaining revenue streams. Fully utilizes all systems to ensure pertinent information about constituents is accurately documented and fully maintained.
    • Teamwork / Attitude: Works for the common good, appreciating and respecting others’ views, initiates and supports changes needed for future growth, demonstrates flexibility, and support of group decisions.
    • Time Management: Manages time well, is on time for meetings, and maintains a good record concerning absenteeism and tardiness. Schedules elective appointments as far in advance as possible to meet the needs of the DRC workload whenever possible.

Education/Experience:

Bachelor’s degree or two years’ professional experience in an applicable field and/or with an organization that is similar in mission and activities to the DRC.

Physical Requirements:

The physical requirements and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• • • Moderate noise level
    • Occasional standing and lifting of at least 5 pounds
    • Long periods of sitting
    • Possible travel outside the DFW area

Please send resume and cover letter to recruit@dallaschamber.org.