Mike Gonzales, President of Armstrong Relocation’s Dallas office, gives us an inside look at Armstrong Relocation, a moving company that is celebrating its 60th anniversary.
Briefly tell us about your organization and its work in the Dallas Region.
Armstrong Relocation is a family business that was founded in Memphis, Tennessee, in 1957. We have been helping individuals and their families successfully relocate their household goods for more than 60 years. We work closely with our corporate clients in the Dallas Region, assisting them with relocation services for their employees, as well as with any office moving or warehousing needs that they may have.
What differentiates your company from others in your industry?
We like to start with our “why.” We pride ourselves in knowing why we enjoy helping our customers reach their next destination — by making that transition as easy for them as possible. We are here to hold their hands when they have questions and provide them with a seamless relocation by utilizing the largest moving fleet operated by any agent in the United States.
How long have you been a DRC member and why did you decide to join?
Our Dallas office opened in 1975, and we have been a DRC member for more than 30 years. We joined the DRC because we feel that every local corporate citizen has a responsibility to be part of an organization that helps to not only bring our region together, but also reach new heights by convincing companies to relocate here to become part of our vibrant metropolitan area.
What do you enjoy most about doing business in the Dallas Region?
I enjoy the Dallas (and Texas!) business-friendly, can-do attitude, which has helped our city and state become one of the most dynamic areas in the entire country.
How has your business changed over the past 60 years?
We have enjoyed tremendous success and expansion during the past six decades, having grown from a single location to currently operating in 29 cities from coast-to-coast. Additionally, we have become considerably more aggressive in seeking out written customer feedback, with the goal of continuously looking for ways to improve our performance. And like all successful companies, we have also changed with the times by applying the advances in technology to our business approach.
What do you hope for your company and the Dallas business community over the next 60 years?
I hope that our company and the Dallas business community both continue to grow in a positive way — by making this a place that everyone can be proud of and one that will maintain its current standing as a wonderful locale in which to raise a family and have a successful career.
Is there anything else you’d like to include about your company or its 60th anniversary celebration?
We look forward to continuing to grow and improve in this next decade and beyond, with the goal of being the premier relocation services company in the Dallas Region, the state of Texas, and the entire country.
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