Mike Gonzales, President of Armstrong Relocation’s Dallas office, gives us an inside look at Armstrong Relocation, a moving company that is celebrating its 60th anniversary.
Briefly tell us about your organization and its work in the Dallas Region.
Armstrong Relocation is a family business that was founded in Memphis, Tennessee, in 1957. We have been helping individuals and their families successfully relocate their household goods for more than 60 years. We work closely with our corporate clients in the Dallas Region, assisting them with relocation services for their employees, as well as with any office moving or warehousing needs that they may have.
What differentiates your company from others in your industry?
We like to start with our “why.” We pride ourselves in knowing why we enjoy helping our customers reach their next destination — by making that transition as easy for them as possible. We are here to hold their hands when they have questions and provide them with a seamless relocation by utilizing the largest moving fleet operated by any agent in the United States.
How long have you been a DRC member and why did you decide to join?
Our Dallas office opened in 1975, and we have been a DRC member for more than 30 years. We joined the DRC because we feel that every local corporate citizen has a responsibility to be part of an organization that helps to not only bring our region together, but also reach new heights by convincing companies to relocate here to become part of our vibrant metropolitan area.
What do you enjoy most about doing business in the Dallas Region?
I enjoy the Dallas (and Texas!) business-friendly, can-do attitude, which has helped our city and state become one of the most dynamic areas in the entire country.
How has your business changed over the past 60 years?
We have enjoyed tremendous success and expansion during the past six decades, having grown from a single location to currently operating in 29 cities from coast-to-coast. Additionally, we have become considerably more aggressive in seeking out written customer feedback, with the goal of continuously looking for ways to improve our performance. And like all successful companies, we have also changed with the times by applying the advances in technology to our business approach.
What do you hope for your company and the Dallas business community over the next 60 years?
I hope that our company and the Dallas business community both continue to grow in a positive way — by making this a place that everyone can be proud of and one that will maintain its current standing as a wonderful locale in which to raise a family and have a successful career.
Is there anything else you’d like to include about your company or its 60th anniversary celebration?
We look forward to continuing to grow and improve in this next decade and beyond, with the goal of being the premier relocation services company in the Dallas Region, the state of Texas, and the entire country.
Guest blog by Julie Pittman MD PhD
Nexus Recovery Center
It would be hard to argue that there is any issue more pressing in the public health arena than the opioid crisis. It has reached epidemic proportions and now costs the U.S. more than $78.4 billion per year in healthcare treatment costs, criminal justice costs and lost productivity.
The U.S. consumes more opioid pain medication than any other country on Earth, and drug overdoses are now the leading cause of death in Americans under 50. Drug overdose deaths have outpaced motor vehicle accidents and gun homicides combined, killing Americans at a faster pace than the HIV epidemic did at its peak. These statistics have spurred multiple governmental entities to name this the DEFINING EPIDEMIC OF OUR GENERATION.
The roots of the opioid crisis lie in the overprescription of pain medication that started in the 1990s with the campaign to advocate for the more effective treatment of pain. Physicians were targeted in the pharmaceutical marketing of pain medications as safe and effective. Pain was made the “fifth vital sign” in hospitals and clinics, and the numbers of prescriptions written for narcotics soared.
Recent efforts to curtail prescriptions for opioids have led to a leveling off of prescription drug overdoses. As addicts make the switch to heroin, however, the death toll has accelerated markedly secondary to the arrival of fentanyl in the heroin supply. Starting in 2014, there was noted to be a 250 percent increase in fentanyl seizures in drugs coming over the Mexican border. The numbers are sobering: 140 American die each day of opioid overdose.
Nexus is unique in the community as we provide women only treatment to low-income women with their unique health risks. We care for adult and adolescent women, pregnant and post partum women, and provide a safe place to seek treatment for women who do not want to be away from their children. We have withdrawal stabilization services for clients as well as long-term residential care and outpatient services for continued care after discharge back into the community. We partner with Parkland Hospital System to provide care for the unique health issues that arise in our indigent population. We also partner in research and education activities with the University of Texas Southwestern Medical Center in their involvement in the Clinical Trials Network. As the Nexus Medical Director, I am board certified in Psychiatry and Addiction Psychiatry and completed my residency at Harvard Medical School.
The history of drug treatment in the U.S. has been based on psychosocial treatment alone, which has been shown to be relatively ineffective for opioid users. There is a 94% relapse rate without additional medical intervention. At Nexus, we are looking to be on the cutting edge of evidence-based medicine in order to improve outcomes for our vulnerable patient population. We are expanding to include medication-assisted therapies for opioid users to optimize the ability of the clients to build productive lives from the ruins of their addiction. Their stories and successes make every struggle worthwhile. It is a privilege to be in a position to help these amazing women and I consider myself fortunate to be the Medical Director at such an amazing institution.
More than two hundred local business and community leaders gathered at the Winspear Opera House in downtown Dallas for the Chairman’s Dinner. Jointly hosted by the Dallas Regional Chamber and Hilti North America, participants enjoyed dinner on the stage of the opera house and a keynote address from Roger Staubach, Executive Chairman – Americas, JLL. Other featured speakers included Prof. Dr. Pius Baschera, Speaker of the Martin Hilti Family Trust and member of the Board of Directors of the Hilti Group and Heinrich Fischer, Chairman of the Board of Directors of the Hilti Group.
The event comes on the heels of Hilti’s two-year relocation to North Texas and organized to thank area business leaders who have welcomed the company to the community.
“A relocation can often be a challenge for a company as well as team members and their families,” said Avi Kahn, President and CEO of Hilti North America. “The Dallas Regional Chamber, the city and local leaders have made us feel welcomed and at home. They have been instrumental in our move and integration to the Dallas Region.”
Dale Petroskey, President and CEO of the Dallas Regional Chamber said, “Dallas has become a destination of choice for companies around the world looking for a vibrant business climate and great quality of life in a dynamic and affordable market. We’re so glad that Hilti North America made the decision to join us here. They have been a wonderful addition, and our business community is better for it.”
The evening ended with the Moody Foundation Chandelier saluting the upcoming 2017-2018 Broadway series with music and lights.
About the Dallas Regional Chamber
The Dallas Regional Chamber is one of the most established business organizations in the nation and serves as the voice of business and the champion of economic development and growth in the Dallas Region. We work with our 1,200 member companies and regional partners to strengthen our business community by advocating for pro-growth public policies, improving our educational system, attracting talented workers from around the world, and enhancing the quality of life for all. Our goal is to make Dallas the best place in America to live, work, and do business. For more information, please contact the Dallas Regional Chamber at 214.746.6600 or visit www.dallaschamber.org.
About Hilti, Inc.
Hilti makes and designs leading-edge technology, software and services, which power the professional construction industry. Globally the Hilti group is in more than 120 countries and has more than 25,000 employees.
In North America, Hilti employs more than 3,000 employees across the U.S. and Canada.
The Crowther Group team celebrated a recent win by giving back. On Sunday, July 2, The Crowther Group served at The SoupMobile, a faith-based charity that has been feeding and sheltering the homeless of Dallas since 2003. The number of people living on the streets, unsheltered, in the Dallas Region has increased per data released from this year’s annual homeless census. As a company that builds relationships, one partner at a time, the SoupMobile offered a unique opportunity for The Crowther Group to serve and develop relationships within the community it hopes to impact most.
Thomas Crowther gives us an inside look at The Crowther Group, a design-build commercial construction firm.
Briefly tell us about your organization and its work in the Dallas Region.
The Crowther Group is not your typical design-build commercial construction firm. We are a new/old company — a start-up made up of seasoned construction professionals with a combined 80 years experience working with owners and developers, as well as consultants, architects, and engineers. Our depth makes us a one-stop shop based on the relationships we’ve nurtured in the retail, office, public/K-12, aviation industries, and with major roll-outs for organizations. And our expertise extends from project conception to beyond tenant occupancy. The Dallas Region is one of the nation’s hottest commercial real estate markets, and that’s why The Crowther Group’s business model works. The best contractors in the Dallas Region are all so inundated with the big projects that they can’t take on the collaborative special projects for their very important clients at a high level. We can.
How does your company help other businesses become more effective through digital solutions?
We are constantly implementing innovative ways to resolve our clients’ challenges and make the way we do business more efficient. We are also “cross training,” exchanging the knowledge offered by our more tenured construction-skilled leaders with the digital knowledge offered by our millennial workforce. This enables team members to provide each client with a collaborative, streamlined project experience of talented millennials and skilled tradesmen partnering together with the latest technologies.
What differentiates the Crowther Group from other companies in your industry?
We are a construction firm with a combined 80 years experience working from top real estate and construction firms that are ranked highly by Engineering News-Report. Our biggest differentiator by far is that our key staff have all served as owner representatives in past careers; this allows us to think more globally than the typical general contractor as we solve our clients’ hard cost concerns. That quality is rare among start-up firms in our space.
What do you enjoy most about doing business in Dallas?
Centrally located, great people and home to a myriad of industries – transportation, education, IT, finance, tourism, consumer, healthcare – there is opportunity everywhere in Dallas. Statistics indicate our region’s population is projected to nearly double by 2050. With this growth, our greatest issue is the potential decline of a “ready-now” workforce with professional skills needed by businesses to support our market’s lifeblood (logistics, construction/trade, advanced services, and technology) for future regional growth. We want to nurture that workforce. Our organization takes it a step further by providing a strong infrastructure through professional and financial growth to our employees, all of whom are residents locally, to assist them in passionately serving local causes. Dallas is a place where together, we can make a true difference. Where else could a kid from the Bahamas work at so many great companies and have the wherewithal to live the American Dream of being a small business owner?
Why did you decide to become a DRC member?
As a company owner and stakeholder, my most important asset is time. I want to make the most of every minute to grow my business, develop people, manage risk and serve our communities. The Dallas Regional Chamber gives us the opportunity to focus on all four at the highest level. Also, it connects us to some of the world’s greatest leaders and organizations in the nation’s fourth largest economy.
How has your business changed in the last five years?
Five years ago, the construction market was considered reasonably good. Now, it is a mega-market. Being entrepreneurial in such a market means we can attract bench-ready, experienced construction pros who can be coaches and mentors to the millennials we are hiring. This is a key to our business model: nurturing young leaders who will take our company into the future. At our heart, we are a company who builds trusted relationships one partner at a time. Our team’s greatest motivator as a small fish in a big pond is that every large, successful company started as a small business.
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